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Aug 07, 2025

Web and mail server downtime due to unexpected DNS changes

Ausfall

Gelöst Aug 07 um 02:16pm CEST

Update: We managed to switch DNS server back to Cloudflare and this resolved the issue. Old OVH DNS records had a TTL of 1h.

What We Learned / How We’ll Avoid This in the Future

This incident highlighted key weaknesses in our domain and DNS management processes, particularly during registrar/operator transitions. To avoid similar issues in the future, we are implementing the following improvements:

  • Avoid default DNS resets: We will ensure that when changing domain operators or making...

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